Thursday, September 20, 2012

Good morning Wish.. ghar baithe nashta..


Vendor perspective on GmW

The requirements have been met. Lot of effort has been dedicated to look into the intricate business need of this venture.

For complete customer requirement click here

As mentioned by the customer Mr Prashant Singh, the application has been developed keeping in mind the target city Bangalore. Provisioning has been done for future roll outs in different cities.

Proper care has been taken to chalk and sort the procurement, delivery and admin roles.


Online Form powered by

Above is a window for the application.

We have created a user guidance manual to navigate through the application and verify whether the application has been developed as per the requirements and confirm on our understanding the business of Mr  Prashant Singh.


USER GUIDANCE / CONTROL DOCUMENT

The basic business model is understood to be of Procurement and Delivery.

Procurement data is collected in spreadsheets and assigned to the team by administration.
Delivery data is collected in spreadsheets and assigned to the delivery team by administration.

As required by the customer both the data are linked by mobile number.

Following forms will help to collate the required data

Home Screen
Contains links for the embedded forms







Customer Sign Up Screen
First time customers will Sign Up










Customer Sign Screen
For those customers who have already registered.
Keeping in mind the mobile number will determine the existence of customers






Order Detail Screen
Customer Order Data is collected here











View for Delivery department







View for Procurement department






The above views can be exported to spreadsheet and hence forth forwarded to the respective teams.

Davis Car Rental Services


Requirement Specification Document

You are required to make an online booking system for Davis Car Rental Services.The application should have functionalities like

Registration
User Login
Booking cars
Payment

We currently have operations in three cities - Kharagpur, Jamshedpur and Kolkata.

The below schematic representation is the business requirement



Registration
Every customer should register in the system. Basic information about the customer is to be captured in the user registration like Name, Address, Phone number, Mail Id. Also they are required to set a password for their account for future use. Database should maintain all customer details. Every customer should register only once. Customers should be mailed after successful registration.

User Login
Customer should use correct mail id and password to login to their accounts to make bookings.

Booking Cars
After signing in their accounts, customers will make their booking through a different screen. They need to specify the city(Kolkata, Kharagpur or Jamsedpur) , date for rent, ac or non ac cars, number of seats, number of hours  and whether it will be a chauffeur driven or  a self driven car. Amount for the combination will be populated automatically. Date should not be less than the current date and the number of hours field cannot be zero.
They also need to provide personal information and the pickup address. System should be able to fetch customer details from the registration details.
Once booking is successful customers will receive a mail with a booking Id. Payment is to be made with 24 hours of booking else booking gets cancelled automatically. A new booking cannot be made unless the previous dues have been cleared.

Payment
Customers can make payment immediately after booking or can make it separately later. Payment should be made within 24 hours of booking else booking gets cancelled automatically. Customers need to enter their mail Id and the due amount should be populated automatically. After Payment, invoice gets mailed to customers.

Admin
Admin needs to login through a separate screen and will be able to view customer details and booking details.

for the application developed by vendor click here

Feedback for the development by Ms Monika Sahu


I appreciated the work done by Ms Monika for getting the sense of the business and coming up with an optimal solution. The interface is extremely user friendly and will definitely go with our motto of customer centricity. We currently have operations in three cities - Kharagpur, Jamshedpur and Kolkata. This system is suitable for all the locations. We will look forward to her development team for future expansions across cities, segments and in new domains.